Position Summary: 

As a Direct support provider, your role is pivotal in fostering the healthy growth and development of individuals with Developmental Disabilities and their dependents. Your work, which includes education, modeling, coaching, and guidance, directly enhances their life skills (e.g., parenting, legal, organizational, mental health, finance), physical skills (e.g., exercise, hygiene, medical/dental visits), and social-emotional functioning. Your efforts are instrumental in improving their overall well-being and quality of life.

Candidate Characteristics: 

Family Works direct support staff is expected to uphold client safety and privacy standards, and communication. The Direct Support Provider is responsible for ensuring client goals and objectives are met through direct support. 

Minimum Qualifications:

• Six months of experience working with persons with developmental disabilities and/or intellectual disabilities or in the human services field

• Fundamental math and budgetary skills and ability to assist individuals with managing a household budget

• Effectively interact with people across multiple cultures

• Comfort working in consumer’s homes

• Ability and willingness to transport consumers in personal vehicle

• Receptive and responsive to coaching and feedback

• Excellent written and verbal communication

• Knowledge of Basic Technology, including Microsoft Applications and Google

• High school diploma or equivalent

• Must be age 21 or over

• Ability to pass:

• Criminal background check

• DMV background check

• Pre-employment physical

• TB test

• Ability to lift 50 pounds and assist individuals with transfers to and from mobility equipment and vehicles

• Reliable vehicle for transportation of individuals with developmental and/or intellectual disabilities

• Fluent in English

• Fluent in Spanish (Preferred)

• Ability to effectively serve in the role of an essential service worker during state/local emergencies and pandemics

• Willingness to travel to see clients

Tasks:

Include but are not limited to the following

• Make effective schedules to serve consumer(s) to fulfill goals and objectives in the Individual Service Plan (ISP).

• Manage completion of activities in a timely manner to meet short and long-term goals of the consumer(s) and their dependents.

• Attend meetings with consumer(s) and case manager(s).

• Maintain Staff and consumer(s) confidentiality. 

• Know and adhere to the responsibilities of a Mandated Reporter and The Health Insurance Portability and Accountability Act (HIPAA).

• Keep current and accurate records of service signed by the consumer.

• Complete timesheets at the end of each service period.

• Complete the mileage reimbursement log at the beginning and end of travel for all direct services.

• Maintain and protect Family Works equipment.

• Maintain a professional relationship with Regional Center staff regarding consumer(s) matters.

• Review consumer(s) and overall case planning, utilizing agency staff and other resources.

• Encourage and guide consumer(s) in identifying and achieving personal goals, and when applicable, include others who are relevant (i.e., parents or children).

• Develop and maintain consumer(s) notes and progress reports.

• Using various approaches, engage with the consumer(s) according to the individual service plan.

• Encourage the consumer(s) and family to fully participate in coordinating and utilizing the services/resources available.

• Transport consumer(s).

• Perform tasks that relate to administrative responsibilities and other duties as assigned.

• Ability to travel to consumers and work remotely. 

Benefits:

• Flexible schedule

• Paid Time off and sick time

• Professional growth and development

• Industry-standard training, including First Aid/CPR

• Opportunities to participate in fun activities with our clients, such as going to the movies, bowling, and even professional sporting events

• Laptop and printer provided

• Mileage and cell phone reimbursement

• Employee Assistance Program